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Troubleshooting
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Phaser 560 Color Laser Printer
Jam at E
Solution 1 Solution 2
Remove the jammed media from the output
tray.
Pull open the access door (above the plastic
output tray) and remove the media.
Jam at Multi-Purpose Feeder
1.
Remove all media in the Multi-Purpose Feeder.
2.
Remove the complete piece of jammed media from
the Multi-Purpose Feeder.
3.
Make sure that you set the Media Thickness switch
for the media that you are using.
4.
Re-insert the media in the Multi-Purpose Feeder.
5.
Open and close the printer’s front door to clear the
error message in the front panel.
9698-39
A4
PAPER
A4
P
APER
9698-40
9698-41
2