Filter
Top Products
Troubleshooting
7
User Manual
7-39
Clearing a media jam
If the printer has frequent media jams, make sure that you follow these
guidelines:
■
Always use high-quality laser paper and Tektronix-brand
transparencies, glossy paper, and fabric transfer media.
■
Make sure that you load specialty media
only
in the Multi-Purpose
Feeder and that you set the Media Thickness switch to the correct
setting for the media used.
If a media jam occurs, the front panel reports
Jam at <Location>
. The
<Locations>
are the various sensors throughout the paper path, listed as
A
through
E
.
The following illustration shows the locations of the sensors that report a
media jam (
A
through
E
).
9698-31
A
Jam
D
Jam A
Jam C
Jam C, D
E
D
Jam B
Jam B
Jam A
Multi-Purpose
Jam
A, C
Jam B