Filter
Top Products
7
Troubleshooting
7-26
Phaser 560 Color Laser Printer
PostScript printing errors
Note
For information on specific applications, request a document
catalog from HAL or EuroHAL, the Tektronix automated fax
systems. Refer to page 7-3 for instructions on using these
systems.
If your printer reports a PostScript error when printing from Adobe
PageMaker, Adobe FreeHand, QuarkXPress, or Canvas, you may be using
an older or incorrect version of the Printer Description File (PPD). Refer to
“Installing Printer Software” on page 3-1 for instructions on installing
printer description files.
1.
You should always use the most current printer description file.
To determine the
date
of the file you are using, do the following:
■
Macintosh users:
Select (highlight) a printer description file and choose
Get Info
from the
File
menu. Make a note of the version date.
■
Windows 3.1 users:
Check a printer description file’s creation date in the
File Manager.
Make a note of the version date.
■
Windows 95 users:
Check a printer description file’s creation date in the
Windows
Explorer.
Make a note of the version date.
2.
Check the Tektronix World Wide Web site or the Tektronix Bulletin
Board Service (BBS) to see if the printer description files you have
are the most recent. Refer to page 7-1 for instructions.