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Troubleshooting
7
User Manual
7-37
Startup page prints even though it is disabled
The printer’s power-up self-test can detect problems that do not necessarily
make the printer completely inoperable. Examples of these
non-fatal
errors
include faulty printer ports and some memory failures.
If the printer detects a non-fatal error at power-up, the startup page prints,
even if you have disabled it. In this case, the page contains one or more of
the error messages listed in the following table. Depending on your needs,
you may not need to call for service immediately.
Error messages on the startup page
Message Description
Parallel Port failed
I/O Card failed
SCSI Port failed
The named port is not working. The other ports can still
be used.
DRAM SIMM
x
failed
One of the memory SIMMs is not working. In this message,
x
indicates the number of the SIMM that failed. Since the
printer’s base memory is still working, the printer can still be
used, but throughput may suffer.
Extended SIMM failed The Extended Features SIMM is not working. The printer can
be used, but no access to CheckPrint, Quick Collate, and
Copystation; no access to the 22 extra fonts. The base
17 fonts are still available, but requests for the optional fonts
will be replaced with
Courier
.