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Appendix A: Troubleshooting 53
Appendix A
Troubleshooting
Problem
I set up my AP+2 as an access point, but the computers I set up on
my
zoom
wireless network cannot access the Internet.
Solution
Verify that a “wired” computer can access the Internet.
• If it cannot, then the problem appears to be with your cable or
DSL Internet connection. Contact your Internet Service
Provider.
• If it can, reboot the computer(s) on your wireless network and
try to access the Web again. If you still cannot connect to the
Internet wirelessly, try the following:
! Verify that security is not set on the AP+2. If it is, ensure
that the wireless computers are using the same settings. If
you accessed the AP+2’s
Web Management Interface
,
you should ensure that you reset the computer’s TCP/IP
settings.
! Verify that the computer is connected to the correct
wireless network and that the signal strength is adequate.
(Try repositioning the device if the signal strength is not
active.)
"
If you are using a Windows XP operating system
with built-in wireless access:
a
aa
a
On your Windows desktop, click the
Start
button,
then click
Control Panel
.
b
bb
b
Double-click the
Network Connections
icon.