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Prestige 128MH PSTN Router/Hub
14-1
Chapter 14 Troubleshooting
Chapter 14
Troubleshooting
This chapter covers possible ways of dealing with potential problems you may run into when
using your Prestige. After each problem description, we have provided some instructions to help
you diagnose and solve the problem.
14.1 Problems Starting Up the Prestige
Table 14-1. Troubleshooting the Start-Up of your Prestige
Troubleshooting Corrective Action
None of the LEDs are on when
you power on the Prestige
Check the power cord and the power supply and make sure it is
properly connected to your Prestige.
If the error persists you may have a hardware problem. In this case
you should contact technical support.
1.Check to see if the Prestige is connected to your computer’ s serial
port.
VT100 terminal emulation
9600 Baud rate.
Connecting the RS-232 cable,
cannot access the SMT
2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:
No parity, 8 Data bits, 1 Stop bit.