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Prestige 128MH PSTN Router/Hub
14-4
Chapter 14 Troubleshooting
14.5 Problems Connecting to a Remote User
Table 14-5. Troubleshooting a Connection to a Remote User
Troubleshooting Corrective Action
First verify that you have configured the authentication parameters in
Menu 13. These would be CLID Authen, Recv. Authen, and Mutual
Authen.
If the Remote Dial-in User is negotiating IP, verify that the IP address
is supplied correctly in Menu 13. Check that either the Remote Dial-in
User is supplying a valid IP address, or that the Prestige is assigning
a valid address from the IP pool.
If the Remote Dial-in User is negotiating IPX, verify that the IPX
network number is valid from the IPX pool (if it is being used).
Can’ t Connect to a Remote User
In Menu 14, verify the user name and password for the Remote Dial-
in User.