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Chapter 17 Troubleshooting
NSA320 User’s Guide
366
• The firmware installed in your NSA includes the features mentioned in Section
3.5.2 on page 67. This does not include the applications you can install using
the Package Management screen.
• You can use the Package Management screen (Chapter 10 on page 231) to
install more applications from a web location (specified in the firmware) to your
NSA.
• If you have installed the application and can see the application’s configuration
screen but still cannot use it, check that you have Enabled the application.
17.12 Media Server Functions
I set the media server function to publish a folder, but some of the files in the
folder do not display in the list on the media client.
Files with formats that are not supported on the media server may not display in
the list. See Section 18.4 on page 380 for the file formats that the media server
supports.
I published a folder with the media server function, but the media client does not
play some of the files (or does not play them properly).
1 Files with formats that are not supported on the media server may not display in
the list. See Section 18.4 on page 380 for the file formats that the media server
supports.
2 If you are using media client software, you may need to install codecs on your
computer. Since the media client software uses your computer’s installed codecs,
files do not play if the required codec is not installed on your computer.
3 The media client may not support the file’s format.
iTunes does not display the names of all the music files I just put on the NSA.
1 Make sure the files are a format supported by iTunes. See Section 18.5 on page
381.