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Chapter 17 Troubleshooting
NSA320 User’s Guide
371
2a If the log message displays “no such file or directory”, the file may have been
removed from the NSA. Make sure the file still exists in the watch folder.
2b If the log message displays “filename is queued”, the file may still be waiting
for auto upload. Check the grace period setting in the service’s Configuration
screen. You can set a smaller grace period to shorten the queue time.
2c If you cannot find any log messages about the file:
•Make sure the Folder Watch List includes the folder containing the file.
You can upload the file to the watch folder again.
• Make sure the file’s format is supported by Flickr or YouTube. You can find
the supported file extensions in the Folder Watch List.
2d If the log message displays “not authorized yet”, check if you can enter the
NSA’s Configuration screen for the service. If you changed the password of
your Flickr or YouTube account, you cannot access the service’s Configuration
screen, and the NSA cannot auto upload files. Make sure you also update the
account information in the NSA.
3 Make sure the file size does not exceed the limit imposed by the service. At the
time of writing, Flickr restricts the file size to 10 MB, and YouTube restricts the file
size to 100 MB.
4 Make sure you did not exceed the service’s upload quota. Flickr and YouTube have
different policies about how much you can upload within a certain period, for
example, 100 MB/week.
5 The NSA may have temporarily failed to connect to the service. You can upload the
file to the watch folder again.
17.16 Package Management
The NSA won’t install the package(s) I selected in the Package Management
screen.
• The web location of the package may be undergoing maintenance. Try again at
a later time. Upgrade the firmware of the NSA.
• If a new firmware is available, do an upgrade and try installing the package(s)
again.
The eMule Search screen does not work.