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Appendix B Log Descriptions
ZyWALL USG 300 User’s Guide
665
Service expiration
check has succeeded.
The service expiration day check was successful.
Service expiration
check has failed.
Because of lack must
fields.
The device received an incomplete response from the myZyXEL.com
server and it caused a parsing error for the device.
Server setting error. The device could not retrieve the myZyXEL.com server's IP address or
FQDN from local.
Resolve server IP has
failed.
The device could not resolve the myZyXEL.com server's FQDN to an
IP address through gethostbyname().
Verify server's
certificate has
failed.
The device could not process an HTTPS connection because it could
not verify the myZyXEL.com server's certificate.
Connect to MyZyXEL.com
server has failed.
The device could not connect to the MyZyXEL.com server.
Do account check. The device started to check whether or not the user name in
MyZyXEL.com's database.
Do device register. The device started device registration.
Do trial service
activation.
The device started trail service activation.
Do standard service
activation.
The device started standard service activation.
Do expiration check. The device started the service expiration day check.
Build query message
has failed.
Some information was missing in the packets that the device sent to
the MyZyXEL.com server.
Parse receive message
has failed.
The device cannot parse the response returned by the MyZyXEL.com
server. Maybe some required fields are missing.
Resolve server IP has
failed. Update stop.
The update has stopped because the device couldn’t resolve the
myZyXEL.com server's FQDN to an IP address through
gethostbyname().
Verify server's
certificate has
failed. Update stop.
The device could not process an HTTPS connection because it could
not verify the myZyXEL.com server's certificate. The update has
stopped.
Send download request
to update server has
failed.
The device’s attempt to send a download message to the update
server failed.
Get server response
has failed.
The device sent packets to the MyZyXEL.com server, but did not
receive a response. The root cause may be that the connection is
abnormal.
Timeout for get server
response.
zysh need to catch MyZyXEL.com agent's return code, this log will be
shown when timeout.
Send update request to
update server has
failed.
The device could not send an update message to the update server.
Update has failed.
Because of lack must
fields.
The device received an incomplete response from the update server
and it caused a parsing error for the device.
Table 239 myZyXEL.com Logs (continued)
LOG MESSAGE DESCRIPTION