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m Reset the parameter RAM. (See “The Computer Makes an Unusual Sound
at Startup, or You See a ‘Sad Macintosh’ Icon,” in the section “Problems
Starting Up the Computer” earlier in this chapter for instructions.) Then
select the printer in the Chooser and try printing again.
The printer does not appear in the Chooser.
m Make sure you’ve selected the correct kind of printer on the left side of the
Chooser window. For example, if you’re using a StyleWriter II, make sure
to select StyleWriter II, not StyleWriter.
m Use the scroll bars to look through all the selections in the Chooser windows.
m Check the connections between your computer and the printer, including
relevant sections of the network if appropriate. (See “Problems With
Networks and File Sharing” later in this chapter.)
m Make sure the correct printer software is in the Extensions folder inside
your System Folder.
m If you’re using a network printer, make sure that AppleTalk is active in the
Chooser. If you are using a printer connected directly to your computer,
make sure AppleTalk is inactive, or the Printer/External modem port is not
selected in the AppleTalk control panel.
m If your network has zones, make sure the zone containing your printer
is selected.
Nothing happens, or an error message appears, when you try to print.
m There may not be enough memory for printing. Try the following:
m Quit the program immediately after sending the Print command.
m Increase the amount of memory that Desktop PrintMonitor uses. (Locate
Desktop PrintMonitor in the System Folder, select it, choose Get Info
from the File menu, and type a larger number in the Preferred Size box.)
m Reduce the amount of memory the program uses.
m Make sure the printer is turned on. Some printers need to warm up for a
few minutes after you turn them on.
m The printer may be out of paper or may need attention. Check the printer
status lights and any messages on your screen.
m Open the current printer (its icon has a bold outline) and check for
status messages.
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Tips and Troubleshooting