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When you have questions
If you want to know how to do a particular task with your computer, refer to
Mac OS Guide in the Guide (
h) menu. For instructions on using Mac OS
Guide, see Chapter 2 of this manual. If the suggestions in this chapter and
Mac OS Guide don’t solve the problem, go to Chapter 8 for instructions on
some general diagnostic techniques.
When you run into trouble
While you’re using your computer, you may see a bomb icon or an error
message, or you may have a problem such as the pointer (8) “freezing” on the
screen. If you have trouble with your computer, take a few minutes to read the
information in this chapter and Chapter 8. If your problem is related to a
particular procedure, you should also look for information on that procedure
in Mac OS Guide, available in the Guide (h) menu. If you are unable to
access Mac OS Guide (for example, if your screen is “frozen”), refer to this
chapter to see if you can resolve the problem.
This chapter and Chapter 8 describe solutions to problems you may
experience with your computer. If the suggestions in these two chapters don’t
solve your problem, contact a local Apple-authorized service provider or call
the Apple Assistance Center. (See the service and support information that
came with your computer for the telephone number.) If your problem is with
third-party software or equipment, please call the software or equipment
manufacturer for help.
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7
Tips and Tr oubleshooting
Consult this chapter if you have
questions or experience
problems using your computer.