Service and support
If your computer is malfunctioning but does not appear to be physically
damaged, shut it down (and leave the power adapter plugged in, if possible)
until you can get help.
If you know or suspect that your computer is physically damaged, disconnect
the power adapter, remove the battery, and do not use the computer until it
can be repaired.
See the service and support information that came with your computer for
information about customer assistance.
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Appendix A