Avaya Comcode 700220627 Laptop User Manual


 
Upgrading an Enterprise 3000 to CMS R3V9
10 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions
Preparing for the upgrade
Overview
Before you begin a CVUE upgrade, consider the following issues:
Trouble escalation
Hardware additions
Disk mirroring
Customization issues
Upgrade parts
Trouble escalation
If problems occur during the upgrade procedure:
1. Escalate the problem through normal channels.
2. Inspect the upgrade log file that is located at /var/log/cvuelog.
3. If the problem persists, shut down the system, reinstall the customer’s old disk
configuration, and bring the system back up under the old CMS load.
Hardware additions
Avoid hardware additions whenever possible during a CVUE upgrade. If the customer
wants to increase the amount of RAM that is in the computer, add it only after verifying that
the CVUE upgrade was successful. Install the RAM as described in the maintenance and
troubleshooting document for the computer.