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Upgrading the system
Issue 3.0 February 2002 61
5. From the CMS Main Menu, select System Setup > R3 Migrate Data.
The system displays the following:
6. In the R3 Migrate Data window, select the options and enter the values that are
indicated in the following table:
7. Press Enter to access the action list in the top right corner.
8. Select Run and press Enter.
The system displays the progress of the migration in the Status: field. When the
migration ends, the system indicates the success or failure of the migration in this field.
9. Press F3 and select the UNIX option to display the UNIX prompt.
3/ 9/01 21:19 CentreVu(R) CMS Windows: 1 of 4 vvvv^vvv
System Setup: R3 Migrate Data All ACDs
| Cancel
Device name: default | List devices
| Run
Data type (Select one): +--------------
<x> System Administration data (single-user required)
< > Agent/Call Center Admin data (single-user required)
< > Historical data
Stop date:
Stop time: 11:59 PM
Specify ACD(s) to migrate (Select one):
<x> All ACDs
< > Single ACD
from: to:
Status:
Help Window Commands Keep Exit Scroll Current MainMenu
Field Value to enter or option to select
Device name The tape drive device name
Data Type System Administration data
Specify ACD(s) All ACDs