Filter
Top Products
Procedures that are done by the customer before the upgrade
Issue 3.0 February 2002 29
3. In the Back Up Data window, select the options and enter the values that are indicated
in the following table:
4. Press Enter to access the action list, and select Run.
5. After the backup is complete, remove and label the backup tape.
Checking for printer requests and large mail files
The CVUE extract process first copies the files that are being migrated to the new system
to the /var/tmp/new directory, then copies the files to tape. If the system does not have
enough disk space to create this first copy to /var/tmp/new, the system may run out of
space and the extract will fail.
Before you continue with the upgrade, check the following directories for old print requests
and large, unneeded mail files that may be taking up space:
● /var/spool/lp/requests
● /var/mail/root
● /var/mail/root2
● /var/mail/cms
Delete any unneeded files.
Field Value to enter or option to select
Device name The tape drive device name
Verify tape...? y
ACD(s) to back up All ACDs
Data to back up For R3V6 and earlier:
System administration data
ACD-specific administration data
Historical data - Incremental
Non-CMS data (if needed)
For R3V8:
Local system administration data
CMS system administration data
ACD-specific administration data
Historical data - Incremental
Non-CMS data (if needed)