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Upgrading an Enterprise 3000 to CMS R3V9
62 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions
10. Enter:
pg /cms/migrate/r3mig.log
This displays the customer migration log.
11. Look at the contents of the customer migration log and take any necessary corrective
action. For help with interpreting the log and its messages, contact technical support or
your customer representative.
12. To exit the UNIX window, enter:
exit
Migrating agent and call center administration data
To migrate agent and call center administration data:
1. Verify that the most recent incremental maintenance backup tape is in the tape drive.
2. From the CMS Main Menu, select System Setup > R3 Migrate Data.
The system displays the following:
3/ 9/01 21:19 CentreVu(R) CMS Windows: 1 of 4 vvvv^vvv
System Setup: R3 Migrate Data All ACDs
| Cancel
Device name: default | List devices
| Run
Data type (Select one): +--------------
< > System Administration data (single-user required)
<x> Agent/Call Center Admin data (single-user required)
< > Historical data
Stop date:
Stop time: 11:59 PM
Specify ACD(s) to migrate (Select one):
<x> All ACDs
< > Single ACD
from: to:
Status:
Help Window Commands Keep Exit Scroll Current MainMenu