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Appendix B: Troubleshooting
130 AXIS StorPoint CD E100 User’s Manual
Error Conditions This table shows various error conditions:
* Flashing, short interval.
** Flashing, long interval.
Status Indicator Red If the Status indicator turns red, this indicates a serious error in the hardware. If
this happens, contact your dealer and return the unit for replacement.
Event Status LED SCSI/Drive LED Network LED
New firmware required. Flash loading
via FTP possible.
AMBER **
Illegal serial number. Return unit. RED *
Error in Flash PROM. Return unit. RED **
Error in DRAM. Return unit. RED **
Error in DRAM expansion module.
Replace DIMM module.
RED /
AMBER
Fatal SCSI/IDE error. Return unit. RED
Drive disconnected or not working
properly.
RED *
The network connection is down. RED