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Below you will find the most frequently asked questions that we get from our customers.
Q: What is a valid Bluetooth Device Address (BDA) and where can I find it? Can I change the BDA?
A: Every Bluetooth device has a unique 48-bit Bluetooth Device Address, or BDA. This address
cannot be changed by the end-user. A device’s BDA is usually displayed in hexadecimal format.
Therefore, if you see a BDA with 00:D0:B7:03:2E:9F, that is a valid BDA. You may find your device’s
BDA in the Hardware tab of your Configuration Panel.
Q: I get an “X” mark on my Service icon. What does that mean?
A: Icons for Services that are not available will have a red “X” mark. Services may be unavailable
because the necessary hardware (such as the modem for Dial-up Networking) is not installed.
Q: Windows can’t seem to detect my USB dongle device. What do I do?
A: First, go to your Control Panel and select System. Then select Device Manager to see if the
USB dongle is enabled. If it’s not, simply unplug the USB dongle off its port and then plug it back
in. If after doing this, Windows still cannot detect your device, unplug the USB dongle and re-
install its software.
Q: How do I use my USB dongle in such applications as wireless printing, active synchronization
with PDA, dial-up networking, network access, and file transfer?
A: Details to these can be found in the Application Setup Guide, which is included in the USB
dongle installation CD.