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in the PIM Item Transfer service. If that service is not configured to store a particular data type in
Outlook, then that data type
cannot be synchronized.
Microsoft Outlook permits duplicate entries, so all duplicates may not be exchanged in the
synchronization
process.
Note: Data types that will be synchronized must be saved in the PIM database (this is configured
in the PIM Item Transfer service); otherwise, that data type will not be available for selection (it will
be dimmed) in the PIM Synchronization configuration settings.
Note: Only Outlook’s default contacts folder is synchronized. Items in sub-folders are not
synchronized. Items that are moved from the default folder to a sub-folder will not be displayed the
next time synchronization takes place.