Filter
Top Products
Black Box Console Server user guide 255
Login problems
User is waiting up to 60 seconds before login is accepted or denied
other factors: authentication is set to ‘both’ or ‘RADIUS’. User has entered
username and password, and has pressed <return> key.
• check RADIUS configuration of primary and secondary authentication/accounting
hosts specified, and you have retry and timeout values greater than the default, the
unit will be spending time trying each of these hosts and keeping the user waiting.
• adjust RADIUS configuration: specify just one host, reduce timeout and retry
values to the default or less than default.
• when connecting using a reverse ssh connection, a delay of about 10 seconds for
SSH version 1 will be experience. A delay of 20 seconds for SSH version 2 will be
experienced. These delays are due to the negotiation of a secure LAN connection.
This involves the exchanging of encryption messages to establish a secure
communication.
You cannot progress beyond the ‘login’ and ‘password’ prompts
(when authentication is set to either ‘both’ or ‘RADIUS’)
• check the setting of ‘account_authenticator’ flag is the same in the unit and the
RADIUS host; either they should both check or both ignore the authenticator field.
If you are not sure, change the setting in the unit; see if this fixes the problem.
• on the RADIUS host check the secret (password); you should see it displayed in
clear text in the RADIUS clients file. If you are unsure whether it is the same
secret which you entered in the unit, go to the unit and re-enter a new secret.
• on the RADIUS host check there is only one entry for a particular user; do not
have multiple entries of the same username (although passwords may be
different).
You cannot obtain a login on any of the front-mounted ports
• Connect via the Admin port and check the settings of the front-mounted ports; they
have probably been set to ‘direct’ or ‘silent’ telnet/rlogin.