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Troubleshooting
Calibration Problems
146
14068L-001 Rev. A X-Plus II User Guide 1/11/07
Calibration Problems
Table 13 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 13 • Calibration Problems
Problem Possible Cause Recommended Solution
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
Improperly positioned media
guides.
Ensure that the media guides are properly
positioned.
Media type set incorrectly. Set the printer for the correct media type
(non-continuous or continuous). See Set Media
Type on page 66.
Dirty platen roller. Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Roller on page 125.
Auto Calibrate failed. Improperly loaded media or
ribbon.
Ensure that media and ribbon are loaded
correctly.
The sensors could not detect the
media or ribbon.
Manually calibrate the printer. See Calibrate
Media and Ribbon Sensor Sensitivity on page 77.
The sensors are dirty or
positioned improperly.
Ensure that the sensors are clean and properly
positioned.