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CHAPTER SEVENTEEN
Troubleshooting
and Maintenanc
e
ERROR MESSAGE CAUSE ACTION
CHANGE DRUM SOON The drum unit is near the end If you have a print quality
of its life. problem, replace the drum unit
with a new one.
CHECK PAPER The machine is out of paper or Refill the paper or remove the
paper is not properly loaded in paper and load it again.
the Multi-purpose sheet feeder.
CHECK PAPER SIZE Your Paper Size setting may When you see this error, the
not be set correctly for the reduction ratio automatically
paper you are using. will be changed to AUTO if
you used a fixed reduction ratio
(see chap. 5).
COMM. ERROR A poor qualilty phone line Try the call again.
caused communications error.
CONNECTION FAIL You tried to poll a fax machine Verify the other party’s polling
that is not in Polled Waiting setup.
mode.
ERROR MESSAGES
Troubleshooting
Error Messages
You may occasionally encounter a difficulty with your machine or
telephone line. If this happens, your machine often identifies the problem
and displays an error message. The list below explains the most common
error messages, in alphabetical orders.