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148
CHAPTER SEVENTEEN
DIFFICULTY SUGGESTIONS
When the receiving party Your machine’s scanner may be dirty or the receiving party’s
says vertical streaks appear print head may be dirty. Clean your scanner and make a copy
on the faxes they receive. to check if the problem was caused by your machine.
F/T pseudo-ring in Fax/Tel The machine knows the incoming call is not a fax so it is
(F/T) Mode. signaling you to answer the telephone call. Pick up the
handset (and press Tel for MFC-9050) or answer from an
extension phone and press your machine’s Deactivation
Code (default setting is #51).
Transfering a fax call to the If you answered at the machine, press Start and hang up
machine. immediately. If you answered at an extension phone, press
your Remote Activation Code (default setting is
51). When
your machine answers, hang up.
The machine does not print. The machine is unplugged. The toner cartridge and drum unit
are installed properly. The interface cable is securely
connected between the machine and computer. Check to see
if LCD is showing an error message.
The machine prints Reset the machine or unplug it. Make sure your
unexpectedly or it prints application software is correctly set up to use the machine by
garbage. checking the primary settings in your application software.
The machine cannot print The machine received a very complex print job and could not
fu
ll
pages of a document process part of the page. This may be solved in several ways.
an error message PRINT If you are using Windows
®
3.1, 3.11, Windows
®
95, 98 or
OVERRUN occurs. Windows NT
®
Workstation Version 4.0 with the supplied
printer driver, see the “Windows
®
Setup Printing Problems”
section. Try to reduce the complexity of your document or
reduce print resolution.
The machine prints the first Your computer is not recognizing the printer’s “input buffer
couple of pages correctly, full” signal. Please make sure you connect the printer cable
then some pages have text correctly.
missing.
The machine cannot print Reduce the printer resolution. Reduce the complexity of your
full pages of a document. document and try again. Reduce the graphic quality or
A MEMORY FULL error the number of font sizes within your application software.
message occurs. Expand the printer memory by installing one of the optional
memory boards (ME-1000 or ME-2000).
My headers or footers Most laser printers have a restriced area that will not accept
appear when I view my print. Usually these are the first two lines and last two lines.
document on the screen but This leaves an area of 62 printable lines. Adjust the
do not show up when I top and bottom margins in your document to allow for this.
print them.
I cannot print from my Make sure the Windows
®
printer driver is installed and you
software application . select it in your application software.
Sometimes I get an error If you are using the supplied Windows
®
driver, turn the error
message PRINT recover operation on in the Setup dialog box and try again.
OVERRUN when printing Reduce the print resolution or reduce the complexity of your
certain documents from document and try again. Expand the printer memory by
Windows
®
. installing one of the optional memory boards.
Handling
Incoming Calls
General Printing
Difficulties
Windows
®
Setup
Printing
Difficulties