Filter
Top Products
149
TROUBLESHOOTING AND MAINTENANCE
DIFFICULTY SUGGESTIONS
I cannot print from my Check that the DOS software application interface settings
software application. match those of your printer: for example, if you are using a
parallel printer cable, you would probably set your DOS
software printer port to LPT1. Check for an error message on
the LCD.
The machine prints, but it This is an indication that your application printer emulation
prints incorrect information. setting and the machine’s printer emulation do not match.
Sometimes it prints a couple Check your application software to make sure you selected
of characters and then the correct printer driver. The machine emulates HP LaserJet
ejects the page, etc. IIP. Try setting the machine to HP emulation in Remote
(For MFC-9550 only) Printer Console and then select the HP LaserJet IIP printer in
your software application.
The machine prints the first This is a common problem with some database spreadsheet
part of my document but software when they are not correctly set up. The data has
does not print the last page. been sent to the printer but the printer did not receive the Page
(The LCD shows Eject command. Press the FF/Cont Key to eject the page.
REMAINED DATA.) Then ask your software supplier how to add a Page Eject
(or Form Feed) command to the end of your print job.
How can I change the user Use the Remote Printer Consol (RPC) program.
settings or default settings
on the machine?
(For MFC-9550 only)
The machine does not load Check to see if the CHECK PAPER or PRINTER JAM
paper. The LCD shows message appears on the LCD. If so, the multi-purpose
CHECK PAPER or sheet feeder may be out of paper or not properly installed.
PRINTER JAM. If it is empty, load a new stack of paper into the feeder. If
there is paper in the multi-purpose sheet feeder, make sure
it is straight. If the paper is curled, you should straighten it.
Sometimes it is helpful to remove the paper, turn the stack
over and put it back into the multi-purpose sheet feeder.
Reduce the amount of paper in the multi-purpose sheet feeder,
then try again.
The machine does not load Reinsert the paper firmly, one sheet at a time.
paper from the manual
feed slot.
How can I load envelopes? You can load envelopes from either the multi-purpose sheet
feeder or the manual feed slot. Your application software must
be set up to print the envelope size you are using. This is
usually done in the Page Setup or Document Setup menu of
your software. Refer to your application manual.
What paper can I use? You can use plain paper, envelopes, transparencies, labels
and organizer paper. For information on loading paper, see
“Acceptable Paper” in chap. 14.
How can I clear paper jams?
See “Printer Jams”.
DOS Setup
Printing
Difficulties
Paper Handling
Difficulties