Troubleshooting
8
7-8
Problem 3: Roll media ran out during the print job and the tape on the trailing edge of
the media sheet is preventing the rest of the sheet from feeding.
Solution: Follow the procedure for removing a media jam. Remove the used roll and
replace it with a new one. (Æ P.2-7, P.7-18)
Send the data again in order to restart the print job.
Solution: If you are using the Media Take-up Unit, remove previously printed media
from the Media Take-up Unit. (Æ P.2-36)
Blank paper is ejected from the printer.
Problem 1: A blank page is ejected from the previous print job.
Solution: The print job starts after the blank page is ejected.
Problem 2: The leading edge of the roll media is cut to an even length.
Solution: When the roll media was loaded, the ejection of a plain cut sheet was a
normal part of the procedure in order to align the roll media correctly.
When the preparation is finished, the printer is ready to print.
Problem 3: Printhead nozzles are clogged.
Solution: Print a nozzle check pattern, check the condition of the printhead nozzles,
If you determine that the printhead nozzles are clogged, clean the
printhead. (Æ P.7-31)
Problem 4: An ink tank has run out of ink.
Solution: Check the ink tanks and replace any empty ink tanks. (Æ P.6-2)
Problem 5: Printer is damaged.
Solution: Call for service.