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Print Job Results Abnormal
11
7-11
Print Results Do Not Match Print Job Content
Broken lines are visible.
Problem 1: Printhead is out of alignment.
Solution: Use the printer operation panel to align the printhead. (Æ P.7-33)
Random, Bizarre characters are printing.
Problem 1: Data from the print job data stream has been lost.
Solution: Switch the printer and computer off, then switch them on again and start
the print job again.
Problem 2: Another printer driver was selected for the print job.
Solution: Select the correct printer driver for the printer and try again.
(Æ Setup Guide)
Problem 3: Font selected for printing not supported.
Solution: Make sure that the font used in the text of the software application has
been installed correctly. For details, see your software application manual.
Colors Wrong
Only one color is printing.
Problem 1: Monochrome printing is selected in the printer driver for the print job.
Solution: On the Main tab of the printer driver, select Color for the Color Mode and
try again. (Æ Printer Driver Help)
Problem 2: Ink supply has run low in one or more ink tanks.
Solution: Check the level of the ink in the tanks and replace a tank if it is nearly
empty. (Æ P.6-2)
Wrong colors are printing.
Problem 1: The printer driver is not performing color adjustment.
Solution: Use the printer driver to adjust the colors with the settings on the Color
Matching or Color tab of the Color Adjustment dialog box. (Æ Printer
Driver Help)