Canon 400 Printer User Manual


 
148Troubleshooting - Printout is Unsatisfactory
Meaningless characters, symbols printed
Check 1
Are you using the correct printer driver?
Meaningless characters and symbols may print if you have selected the
wrong printer driver for the print job. Start the print procedure again and
make sure that "Canon S400" is displayed in the Name entry box of the
Print dialogue box.
If another driver is selected, click the down-arrow and select "Canon S400"
from the pull-down list.
To avoid this problem, you may find it convenient to set the S400 as the
default printer.
Check 2
Are the printer and computer securely connected?
Check the printer cable connections at the printer and computer. A faulty or
loose connection can generate meaningless characters and symbols.
Check 3
Is the problem in the original file?
If meaningless character or symbols are printed only when you print a cer-
tain file, the cause of the problem may be in the file or the application pro-
gram you are using. Rebuild the file and print it again.
If the rebuilt file prints correctly, the original file was probably faulty.
If the rebuilt file does not print correctly, contact the software manufacturer.
Windows
Note