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239Troubleshooting - Other scanner problems
Improper colours are displayed in the dialogue box
Check
Is the number of display colours set to High Color or True Color?
This problem occurs when IS Scan is launched from a TWAIN-compatible
application program.
If the problem is not solved, change the number of display colours of your
computer.
1
From the Start menu, select Settings and then select Control Panel.
2
Double-click the Display icon, then click the Settings tab.
3
Check that the Colors setting is High Color or True Color in the Colors box.
Or, you may be able to solve the problem by minimising the IS Scan win-
dow and then return to the original size.
Check the Colour Depth setting as follows.
1
From the Apple menu, select Control Panels.
2
Select Monitors & Sound.
3
Check that Thousands or Millions are set for Colour Depth.
Windows
Macintosh