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Troubleshooting
65
The Remote Control is not Working
A Message is Displayed on TV
If a message is displayed on TV, take the corresponding countermeasure described
below.
Possible Cause Try This
The distance between
the remote control and
the printer is too long/
there is an obstruction
• Aim the remote control at the remote control receiver on the
printer and bring it closer.
• Remove the obstruction if there is any impediment between the
remote control and the printer.
• The remote control may operate improperly if strong light such
as sunlight hits the remote control receiver. Change the
installation location, or reduce the light with curtains.
The battery is out of use. Replace with the new battery if the remote control does not work.
See “Setting or Replacing the Battery” on page 10.
The lithium coin cell battery CR2025 is available for this remote
control. Purchase the commercial battery for replacement.
Message/Error Try This
No photos stored in a
memory card.
Photo data edited or processed on the computer should be printed
from the computer, not from the camera.
Ink tank may have been
replaced.
• If the ink tank has been replaced with a new one.
Select Yes to reset the ink counter.
See “Resetting the Ink Counter” on page 62.
• If the ink tank has been removed for a certain period (the ink
tank has not been replaced)
Select No on the dialog box described above.
Ink is almost empty. The '!' show a low ink level in the ink tank. A new ink tank (BCI-16
Color) should be prepared.
Waste ink absorber*
almost full.
Press the RESUME/CANCEL button to recover from the error.
You can print photos for a while but you cannot print any more
photos when the waste ink absorber becomes full. Contact a Canon
service representative.
Read-write mode
enabled.
The memory card utility started on the computer has write-enabled
the card slot. When the card slot is write-enabled, the printer
cannot print photos.
When you have finished writing data to the card, select the read-
only mode. For the cancellation procedure, refer to the on-screen
User’s Guide.
Cannot communicate
with a connected device.
Disconnect the camera cable, press the printer's RESUME/CANCEL
button and reconnect the cable.
If the error is still unresolved, there is a possibility that you are
using a digital camera or digital video camcorder that is not
supported by this printer. Use digital cameras or video camcorders
that are compatible with this printer.