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26 Cisco Unified Web and E-Mail Interaction Manager Installation Guide
Verifying WebLogic domains
After creating a WebLogic domain, you can verify that it has been created successfully.
To verify a WebLogic domain:
1. Go to BEA_Home \
user_projects\domains.
2. Verify that there is a folder with the same name that you provided while creating the WebLogic domain.
Configuring virus scanner
Ensure that the virus scanner is configured to allow sending emails through the SMTP port (Port 25). In a
distributed installation, configure this setting on the services server.
Verifying Network Configuration
These tasks must be completed in all collocated, split-server, and distributed-server configurations.
To verify network configuration:
1. Ensure that all machines in the configuration are in the same network domain. Note that the application
cannot be installed in a workgroup.
2. Ensure that all the machines are in the same LAN.
3. Ensure that the system clocks of all the machines are synchronized.
Verifying Unified CCX installation
Verify that Unified CCX has been installed and configured on one or more MCS servers. Refer to the Unified
CCX documentation for details. Also, verify that these servers are in the same local area network as the Cisco
Interaction Manager servers and are accessible from the Cisco Interaction Manager servers.