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Additional partitions 77
The System partition and the first business partition are installed by default. You can create additional business
partitions with the installation program. This chapter describes the procedure for installing and configuring a new
business partition.
About partitions
As Unified WIM and Unified EIM is designed for enterprise-wide deployments, a single installation can be used
by various independent or semi-independent business units in an organization. You can easily set up Unified
WIM and Unified EIM to mirror the structure of your business.
A Unified WIM and Unified EIM installation can have one or more business partitions, which are meant to be
used as independent units. While the hardware and software is common for all partitions, system resources and
business objects are stored and managed separately for each partition. Partitions are ideal for organizations where
business units (or clients, in the case of an outsourced services provider) do not need to share customer,
interaction, or product information.
The installation program creates the System partition and a single-department business partition. You can create
additional business partitions by using the installation program. Create additional partitions if you:
Want complete segregation of data between business units in your enterprise.
Are an outsourcing or application service provider, and want to serve multiple customers from a single
installation.
Installing business partitions
To create a new business partition:
1. On the file server, run
Setup.exe
from the Application CD.
2. When the Introduction window appears, read the installation instructions.
Important: Before installing the new partition ensure that Unified WIM and Unified EIM is installed
and it is running.