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Reference Guide 7-9
Writer: Your Name Saved By: ACastle Saved Date: 07/17/97 3:44 PM
Pages: 20 Words: 3189 Template: c:\msoffice\templates\comm.dot
File Name Ch7.doc Part Number 278019-002
Solving
Hardware
Installation
Problems
You may need to reconfigure the computer when you add or remove
hardware. If you install a Plug and Play device, Windows automatically
recognizes the device and configures the computer. If you install a non–
Plug and Play device, you must reconfigure the computer after
completing installation of the new hardware.
In Windows 95, double-click the Add New Hardware icon in the
Control Panel and follow the instructions that appear on the screen. In
Windows NT, use the Compaq Computer Setup utility. Refer to
Chapter 3, “Using Compaq Utilities,” for instructions.
Solving Hardware Installation Problems
Problem Cause Solution
A new device is not
recognized as part of
the computer system
The Computer Setup
utility has not been run to
configure the new device.
Run the Computer Setup utility.
✎
You must run Computer Setup after installing an additional diskette
drive. Refer to Chapter 3, “Using Compaq Software,” for
instructions.
Cable(s) of new external
device are loose or power
cables are unplugged.
Ensure that all cables are properly and securely
connected and that pins in the cable or
connector are not bent down.
Power switch of new external
device is not turned on.
Turn off the computer, turn on the external
device, then turn on the computer to integrate
the device with the computer system.