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Troubleshooting
Reference Guide 6–3
CD-ROM and DVD Problems
If You Cannot Boot from a CD or DVD
■ Make sure the CD or DVD is bootable.
■ Make sure the CD-ROM/DVD drive is selected as the boot
device. See the “Basic Operation” chapter in this guide to
change the boot sequence.
■ Restart the notebook by selecting Start > Turn Off
Computer > Restart.
If a DVD Plays Erratically
■ Dirt or smudges can cause a disc to skip. Clean the disc with
a soft cloth. If the disc is badly scratched, it will probably
have to be replaced.
■ If you are playing the DVD on battery power, try changing
the power scheme.
If You Get a Region Code Error When Playing a
DVD Movie
DVDs can have regional codes embedded in the disc data. These
codes prevent DVD movies from being played outside the region
of the world in which they are sold. If you get a Region Code
error, you are trying to play a DVD intended for a different
region.
If the Notebook Cannot Read a CD or DVD
■ For a single-sided CD or DVD, make sure the disc is placed
in the drive with the label facing up.
■ Clean the disc.
■ Wait 5 to 10 seconds after closing the tray to give the
notebook time to recognize the disc.
319954-001.book Page 3 Thursday, February 3, 2005 3:03 PM