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Compaq Deskpro 2000 Series of Personal Computers G-3
Diskette Drive Problems
This section identifies some quick checks for diskette drive problems.
Table G-3
Solutions for Diskette Drive Problems
Problem Possible Solution
Diskette drive light stays on.
1. Diskette might be damaged. In Windows NT, run Disk Administrator. At the Start
menu, highlight Programs and select Administrator Tools. In Windows 95, run
ScanDisk. At the Start menu, highlight Programs, select Accessories, then select
System Tools.
2. Diskette could be installed incorrectly. Remove the diskette and reinsert.
3. Software program may be damaged. Check the program diskettes.
4. Drive button is not pushed in. Push in drive button.
5. Drive cable is not properly connected. Reconnect drive cable.
Diskette drive cannot write to a diskette.
1. Diskette is not formatted. Format the diskette.
2. Diskette is write-protected. Either use another diskette that is not write-protected or
disable the write protection on the diskette.
3. Writing to the wrong drive. Check the drive letter in the path statement.
4. Not enough space is left on the diskette. Use another diskette to write the
information.
5. Diskette write control is disabled. Check the security feature settings.
Diskette drive cannot read a diskette.
1. Diskette is not formatted. Format the diskette.
2. Using the wrong diskette type for the drive type. Use a diskette that is compatible
with the drive.
3. Reading the wrong drive. Check the drive letter in the path statement.
4. Diskette drive has been disabled by Computer Setup, Windows NT, or Windows 95
utilities. Run Computer Setup and enable the diskette drive.
A problem has occurred with a disk
transaction.
The directory structure is bad, or there is a problem with a file. In Windows NT, run
Disk Administrator. At the Start menu, highlight Programs and select Administrator
Tools. In Windows 95, run Scan Disk. At the Start menu, highlight Programs, select
Accessories, then select System Tools.
Non-system disk message. Remove the diskette from the drive.
Drive not found.
1. Check the cables for loose connections.
2. Was Computer Setup run after installing 2
nd
diskette drive?