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Compaq Deskpro 2000 Series of Personal Computers 2-1
chapter
2
C
OMPAQ
U
TILITIES
This chapter contains descriptions of Compaq utilities that can be helpful when servicing the Compaq
Deskpro 2000 Series of Personal Computer. These utilities include:
■
Configuration and Diagnostics
■
ROMPaq
■
Compaq Intelligent Manageability
■
Compaq Insight Manager
■
Prefailure Warranty
See Appendices E, F, and G for error codes, error messages, and other troubleshooting techniques.
The Configuration and Diagnostics utilities are located on a hard disk partition on the computer.
These utilities include Create a Diagnostics Diskette, Setup, TEST, and INSPECT.
You can run Configuration and Diagnostics from diskette, or use the
Support Software CD
to install a
system partition containing Configuration and Diagnostics utilities.
Use the Compaq Configuration and Diagnostics utilities in the following instances:
■
When a system configuration error is detected during the Power-On Self-Test (POST).
■
To change factory default settings for some of the computer features.
■
To change the system configuration, which is sometimes necessary when you add or remove
optional hardware.
■
To set system configuration features.
2.1 Getting Ready
2.1.1 Preparing the Computer
If you encounter an error condition, complete the following steps before starting problem isolation
procedures:
1. Ensure proper ventilation. The computer should have a 3-inch (7.6-cm) clearance at the front and
back of the system unit.
2. Turn off the computer and peripheral devices.