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Getting Help 5-13
Latin America
NOTE: Customers in
Latin America call the
U.S.A. for sales,
customer, and technical
assistance.
Customer Technical Support
(Austin, Texas, U.S.A.)
. . . 512 . . . . . . . . . . . . . . . . 728-4093
Customer Service
(Austin, Texas, U.S.A.)
. . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-3619
Fax
(Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
. . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-3883
Sales
(Austin, Texas, U.S.A.)
. . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-4397
SalesFax
(Austin, Texas, U.S.A.)
. . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-4600
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Luxembourg
*
NOTE: Customers in
Luxembourg may call
Belgium for sales,
customer, and technical
assistance as well as the
SalesFax service, and they
call the Netherlands for
the TechFax and
TechConnect BBS
services.
Customer Technical Support
(Brussels, Belgium)
. . . . . . . . . . . . . . . . . .toll free: 0800 2109
Customer Service
(Luxembourg)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295151
Customer Service
(Brussels, Belgium)
. . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . .481 92 99
SalesFax
(Brussels, Belgium)
. . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . .481 92 44
TechFax
(Amsterdam, Netherlands)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .682 91 06
TechConnect BBS
(Amsterdam, Netherlands)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .686 65 04
Macau
NOTE: Customers in
Macau call Malaysia for
technical assistance for
Dell Dimension systems
and for customer assis-
tance.
Technical Support
(Dell Dimension systems only) (Penang, Malaysia)
. . . . . . . . . . . . 810 4948
Technical Support
(Other systems)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 0800 582
Customer Service
(Penang, Malaysia)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810 4949
Transaction Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 0800 581
Malaysia
(Penang)
Technical Support
(Dell Dimension systems only)
. . . . . . 04 . . . . . . . . . . . . . . . . . 810 4946
Technical Support
(Other systems)
. . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1 800 888 298
Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04 . . . . . . . . . . . . . . . . . 810 4949
Transaction Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1 800 888 202
Corporate Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1 800 888 213
* For technical assistance in this country after normal working hours, use one of the following numbers:
(353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.A.).
Table 5-3. Dell Contact Numbers
(continued)
Country (City)
Area Local Number or
Department Name or Service Code Toll-Free Number
55899BK1.BK : 55899c51.fm Page 13 Wednesday, February 4, 1998 1:20 PM