Dell 360 Personal Computer User Manual


 
124 Troubleshooting
If the power light is blinking amber, the computer is receiving electrical
power, but an internal power problem may exist.
Ensure the voltage selection switch is set to match the AC power at
your location, if applicable.
Ensure the processor power cable is securely connected to the system
board (see "System Board Components" on page 13).
If the power light is steady amber, a device may be malfunctioning or
incorrectly installed.
Remove and reinstall the memory modules (see "Replacing or Adding
a Memory Module" on page 90).
Remove and reinstall any cards (see "Cards" on page 29).
Eliminate interference. Some possible causes of interference are:
Power, keyboard, and mouse extension cables
Too many devices on a power strip
Multiple power strips connected to the same electrical outlet
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor
cannot display errors or problems. This series of beeps, called a beep code,
identifies a problem. For example, beep code 1-3-1 (one possible beep code)
consists of one beep, a burst of three beeps, and then one beep. This beep
code tells you that the computer encountered a memory problem.
Reseating the memory modules may correct the following beep code errors. If
the problem persists, contact Dell™ (see
"Contacting Dell" on page 159) for
obtaining technical assistance.
If your computer emits a series of beeps during start-up:
1
Write down the beep code.
Code Cause
1-3-1 through
2-4-4
Memory not being properly identified or used
4-3-1 Memory failure above address 0FFFFh