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140 Troubleshooting
NOTE: It is recommended that you select Extended Test to perform a more
thorough check of devices in the computer.
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 159).
NOTE: When contacting Dell support, have your Service Tag ready. The Service
Tag for your computer is located at the top of each test screen.
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Symptom Tree This option allows you to select tests
based on a symptom of the problem you
are having. This option lists the most
common symptoms.
Tab Function
Results
Displays the results of the test
and any error conditions
encountered.
Errors Displays error conditions encountered,
error codes, and the problem
description.
Help Describes the test and any requirements
for running the test.
Option Function (continued)