Filter
Top Products
Troubleshooting 153
REINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.
Sound and Speaker Problems
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
No sound from speakers
NOTE: The volume control in MP3 and other media players may override the
Windows volume setting. Always check to ensure the volume on the media
player(s) has not been turned down or off.
C
HECK THE SPEAKER CABLE CONNECTIONS — Ensure the speakers are connected as
shown on the setup diagram supplied with the speakers. If you purchased a sound
card, ensure that the speakers are connected to the card.
E
NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the
setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
A
DJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure the volume is turned up and that the
sound is not muted.
D
ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the
speakers is automatically disabled when headphones are connected to the computer’s
headphone connector.
T
EST THE ELECTRICAL OUTLET — Ensure the electrical outlet is working by testing it
with another device, such as a lamp.
E
LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or
halogen lamps to check for interference.
R
UN THE SPEAKER DIAGNOSTICS
REINSTALL THE SOUND DRIVER — See the Dell Technology Guide on your computer
or at support.dell.com.
R
UN THE HARDWARE TROUBLESHOOTER — See "Hardware Troubleshooter" on
page 135.
No sound from headphones
CHECK THE HEADPHONE CABLE CONNECTION — Ensure the headphone cable is