Dell 360 Personal Computer User Manual


 
150 Troubleshooting
Guide), no network communication is occurring. Replace the network cable.
R
ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS Contact your network administrator or the
person who set up your network to verify your network settings are correct and that the
network is functioning.
R
UN THE HARDWARE TROUBLESHOOTER See "Hardware Troubleshooter" on
page 135.
Power Problems
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
I
F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING See
"Power Lights" on page 123.
I
F THE POWER LIGHT IS BLINKING GREEN The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to resume
normal operation.
I
F THE POWER LIGHT IS OFF The computer is either turned off or is not receiving
power.
Reseat the power cable in the power connector on the back of the computer and the
electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to
verify that the computer turns on properly.
Ensure any power strips being used are plugged into an electrical outlet and are turned
on.
Ensure the electrical outlet is working by testing it with another device, such as a
lamp.
Ensure the main power cable and front panel cable are securely connected to the
system board (see "System Board Components" on page 13).
IF THE POWER LIGHT IS BLINKING AMBER The computer is receiving electrical
power, but an internal power problem may exist.
Ensure the voltage selection switch is set to match the AC power at your location (if
applicable).
Ensure all components and cables are properly installed and securely connected to the
system board (see "System Board Components" on page 13).