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Troubleshooting 151
IF THE POWER LIGHT IS STEADY AMBER — A device may be malfunctioning or
incorrectly installed.
• Ensure the processor power cable is securely connected to the system board power
connector (POWER2) (see "System Board Components" on page 13).
• Remove and then reinstall all memory modules (see "Replacing or Adding a Memory
Module" on page 90).
• Remove and then reinstall any expansion cards, including graphics cards (see "Cards"
on page 29).
ELIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet
Printer Problems
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C
HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup
and troubleshooting information.
E
NSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure the printer cables are securely connected to the printer and the computer.
TEST THE ELECTRICAL OUTLET — Ensure the electrical outlet is working by testing it
with another device, such as a lamp.
V
ERIFY THE PRINTER IS RECOGNIZED BY WINDOWS —
Windows XP:
1
Click
Start
Control Panel
Printers and Other Hardware
View installed
printers or fax printers
.
2
If the printer is listed, right-click the printer icon.