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132 Troubleshooting
Steady
Green
A possible floppy
drive or hard drive
failure has occurred.
Reseat all power and data cables.
Steady
Green
A possible USB failure
has occurred.
Reinstall all USB devices and check all
cable connections.
Steady
Green
No memory modules
are detected.
• If two or more memory modules are
installed, remove the modules, then
reinstall one module and restart the
computer.
If the computer starts normally,
continue to install additional memory
modules (one at a time) until you
have identified a faulty module or
reinstalled all modules without error.
• If available, install working memory of
the same type into your computer .
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 159).
Steady
Green
Memory modules are
detected, but a
memory
configuration or
compatibility error
has occurred.
• Ensure no special requirements for
memory module/connector placement
exist.
• Ensure the memory you are using is
supported by your computer (see the
Setup and Quick Reference Guide
that
ships with your computer).
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 159
).
Light Pattern Problem Description Suggested Resolution