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144 Troubleshooting
Error Messages
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
If the error message is not listed, see the documentation for the operating
system or the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ <
> | — Do not use these characters in filenames.
A
REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
Windows XP:
1
Click
Start
Control Panel
Add or Remove Programs
Programs and Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
Windows Vista:
1
Click
Start
Control Panel
Programs
Programs and Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
drive letter
:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The drive
cannot read the disc. Insert a disc into the drive and try again.
I
NSERT BOOTABLE MEDIA — Insert a bootable floppy disk, CD, or DVD.
N
ON-SYSTEM DISK ERROR — Remove the floppy disk from the floppy drive and
restart your computer.
N
OT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY
AGAIN — Close all windows and open the program that you want to use. In some
cases, you may have to restart your computer to restore computer resources. If so, run
the program that you want to use first.
O
PERATING SYSTEM NOT FOUND — Contact Dell (see "Contacting Dell" on
page 159).