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156 Troubleshooting
If the other monitor works, the original computer display may be defective.
Contact
Dell (see
"Contacting Dell" on page 159
).
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive
notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
Dell Support Utility
The Dell Support Utility is installed on your computer and available from the
Dell Support
icon on the taskbar or from the Start button. Use this
support utility for self-support information, software updates, and health
scans of your computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the icon on the taskbar or from the
Start menu.
If the Dell Support icon does not appear in your taskbar:
1
Click
Start
All Programs
Dell Support
Dell Support Settings
.
2
Ensure that the
Show icon on the taskbar
option is checked.
NOTE: If the Dell Support Utility is not available from the Start menu, download the
software from the Dell Support website at support.dell.com.
The Dell Support Utility is customized for your computing environment.
The icon in the taskbar functions differently when you click, double-
click, or right-click the icon.
Clicking the Dell Support Icon
Click or right-click the
icon to perform the following tasks:
• Check your computing environment.
• View the Dell Support Utility settings.