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3
Click
Properties
Ports
. For a parallel printer, ensure that the
Print to the following
port(s):
setting is
LPT1 (Printer Port)
. For a USB printer, ensure that the
Print to the
following port(s):
setting is
USB
.
Windows Vista:
1
Click
Start
Control Panel
Hardware and Sound
Printer
.
2
If the printer is listed, right-click the printer icon.
3
Click
Properties and click Ports
.
4
Adjust the settings, as needed.
REINSTALL THE PRINTER DRIVER — See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C
HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup
and troubleshooting information.
U
NLOCK THE SCANNER — Ensure that your scanner is unlocked (if the scanner has a
locking tab or button).
R
ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.
VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —
Windows XP:
1
Click
Start
Control Panel
Printers and Other Hardware
Scanners and
Cameras
.
2
If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1
Click
Start
Control Panel
Hardware and Sound
Scanners and Cameras
.
2
If the scanner is listed, Windows recognizes the scanner.