Filter
Top Products
138 Troubleshooting
3
When the DELL logo appears, press <F12> immediately.
NOTE: Keyboard failure may result when a key is held down for extended
periods of time. To avoid possible keyboard failure, press and release <F12> in even
intervals to open the Boot Device Menu.
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, shut down your
computer and try again.
4
When the boot device list appears, use the up- or down- arrow keys to
highlight
CD/DVD/CD-RW Drive
then press <Enter>.
NOTE: Using the one-time boot menu changes the boot sequence for the
current boot only. Upon restart, the computer boots according to the boot
sequence specified in the system setup program. For more information about
using the system setup program, see the Dell Technology Guide on your
computer or at support.dell.com.
5
Press any key to confirm that you want to start from the CD/DVD.
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
6
Press
1
to
Run the 32 Bit Dell Diagnostics
.
7
At the
Dell Diagnostics Menu
, press 1 to select
Dell 32-bit Diagnostics
for Resource CD (graphical user interface)
.
8
Press <Tab> to select
Test System
and then press <Enter>.
NOTE: It is recommended that you select Test System to run a complete test
on your computer. Selecting Test Memory initiates the extended memory test,
which can take up to thirty minutes or more to complete. When the test
completes, record the test results and then press any key to return to the
previous menu.
9
At the Dell Diagnostics Main Menu, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 139).
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
10
After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.