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C-2 Dell Inspiron 7500 System Reference and Troubleshooting Guide
Extended RAM
failed at off-
set: nnnn
Extended memory is not
configured properly or has
failed at the memory address
nnnn.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Failing bits:
nnnn
Memory failed at RAM
address nnnn.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Fixed disk 0
failure
The hard-disk drive failed to
initialize.
See “Troubleshooting the Hard-Disk Drive” found
later in this chapter.
Fixed disk con-
troller failure
The hard-disk drive
controller may be faulty.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Incorrect drive
A type—run
Setup
The diskette drive is not
identified properly in the
Setup program.
Shut down the computer, remove the drive
completely, and then reinsert it. Turn the computer
back on, and check for the error message.
If the problem persists, reboot the computer and
press <F2> as soon as you see the Dell logo
screen to enter the Setup program. Write down the
setting for FDD Controller in the Main menu. Then
call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Keyboard con-
troller error
The keyboard controller is
faulty.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Keyboard error If an external keyboard is
being used, a cable or con-
nector may be loose or the
keyboard may be faulty.
If the built-in keyboard is
being used, it may be faulty.
A key on the integrated
keyboard may have been
pressed while the computer
was booting.
Run the Stuck Key Test in the PC-AT Compatible
Keyboards device group in the Dell Diagnostics.
(For instructions, see “Running the Dell
Diagnostics” found later in this chapter.)
Operating
system not
found
The operating system may
be corrupted. Or, the operat-
ing system cannot be found
on the hard-disk drive or on
the diskette in the diskette
drive.
Reinstall the operating system. See the
documentation that came with the operating sys-
tem. If the problem is still not resolved, call Dell for
technical assistance. (For instructions, see Chapter
5,
“Getting Help.”)
Parity check 1
nnnn
A parity error was found in
the system bus at address
nnnn.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Table C-1. System Error Messages (continued)
Message Cause Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.