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support.dell.com Warranty, Return Policy, and Year 2000 Statement of Compliance E-3
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY
NOT APPLY TO YOU.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS
WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS
NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell’s limited three-year warranty only. For provisions of any
service contract covering your system, refer to your invoice or the separate service
contract that you will receive.
If Dell elects to exchange a system or component, the exchange will be made in
accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any
instance in which Dell issues a Return Material Authorization Number, Dell must
receive the product(s) for repair prior to the expiration of the warranty period in order
for the repair(s) to be covered by the warranty.
NOTE: If you chose one of the available warranty and service options in place of the
standard limited three-year warranty described in the preceding text, the option you
chose will be listed on your invoice.
Limited Three-Year Warranty
(Canada Only)
Dell Computer Corporation (“Dell”) manufactures its hardware products from parts
and components that are new or equivalent to new in accordance with industry-
standard practices. Dell warrants that the hardware products it manufactures will be
free from defects in materials and workmanship. The warranty term is three years
beginning on the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this warranty.
Otherwise, this warranty does not cover damage due to external causes, including
accident, abuse, misuse, problems with electrical power, servicing not authorized by
Dell, usage not in accordance with product instructions, failure to perform required
preventive maintenance, and problems caused by use of parts and components not
supplied by Dell.
This warranty does not cover any items that are in one or more of the following
categories: software; external devices (except as specifically noted); accessories or
parts added to a Dell system after the system is shipped from Dell; accessories or
parts added to a Dell system through Dell’s system integration department;
accessories or parts that are not installed in the Dell factory; or DellWare
SM
products.
Monitors, keyboards, and mice that are Dell-branded or that are included on Dell’s
standard price list are covered under this warranty; all other monitors, keyboards, and
mice (including those sold through the DellWare program) are not covered. Batteries