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C-4 Dell Inspiron 7500 System Reference and Troubleshooting Guide
System Beep Codes
When errors occur during the boot routine that cannot be reported on the integrated
display or on an external monitor (if attached), the computer may emit a series of
beeps that identify the problem. The beep code is a pattern of sounds: for example,
one beep, followed by a burst of three beeps, followed by a single beep, and then
another burst of three beeps (code 1-3-1-3) means that the computer was unable to
read data from the keyboard. This information is important to the Dell support staff if
you need to call for technical assistance.
When a beep code is emitted, write it down on a copy of the Diagnostics Checklist
found in Chapter 5, “Getting Help,” and then look it up in Table C-2. If you are unable
to resolve the problem by looking up the meaning of the beep code, use the Dell
Diagnostics to identify a more serious cause. (See “Running the Dell Diagnostics”
found later in this chapter) If you are still unable to resolve the problem, call Dell for
technical assistance. (See Chapter 5, “Getting Help,” for instructions.)
.
Table C-2. Beep Codes
Message Cause Action
1-2-2-3 ROM BIOS checksum failure Run the System Board Devices device group in the
Dell Diagnostics. (See “Running the Dell Diagnostics”
found later in this chapter for instructions.) If the
program does not load, call Dell for technical assis-
tance. (For instructions, see Chapter 5, “Getting Help.”)
1-3-1-1 DRAM refresh failure Run the System Board Devices device group in the
Dell Diagnostics. (See “Running the Dell Diagnostics”
found later in this chapter for instructions.) If the
program does not load, call Dell for technical assis-
tance. (For instructions, see Chapter 5, “Getting Help.”)
1-3-1-3 Keyboard controller test failure Run the PC-AT Compatible Keyboards device group in
the Dell Diagnostics. (For instructions, see “Running
the Dell Diagnostics” found later in this chapter.)
1-3-4-1 RAM failure on address line nnnn Run the System Memory device group in the Dell
Diagnostics. (See “Running the Dell Diagnostics” found
later in this chapter for instructions.) If the program
does not load, call Dell for technical assistance. (For
instructions, see Chapter 5, “Getting Help.”)
1-3-4-3 RAM failure on data bits nnnn of
the high byte on the memory bus
Run the System Memory device group in the Dell
Diagnostics. (See “Running the Dell Diagnostics” found
later in this chapter for instructions.) If the program
does not load, call Dell for technical assistance. (For
instructions, see Chapter 5, “Getting Help.”)
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.